Delivery

We ship worldwide from the United Kingdom.

Processing Times

Please see message at the top of our homepage for the latest processing time. Generally, we aim to dispatch all in stock orders within 1-3 business days (Monday to Friday). You will be sent an email once your order has been dispatched. 

Please get in touch if you have an urgent date you need your order by and we will see what we can do.

 

Shipping Methods and Costs

Orders are sent via the shipping carrier you choose at checkout. Occasionally we may need to use a different carrier to the one you’ve selected for operational reasons. 

Shipping for UK orders:

  • Royal Mail 48 (Tracked for orders over £30): £3.50
  • Royal Mail 24 (Tracked for orders over £30): £4.75
  • FREE shipping on orders over £50 (Royal Mail 48 Tracked)
  • Free upgrade to Royal Mail 24 for orders over £120

 

Shipping for INTERNATIONAL orders:

Method: Orders are shipped via DPD or DHL, available options change according to the country of destination and will be visible on the checkout page. All orders shipped have a tracking number. You will be sent your parcel tracking number via email once your order ships and you will be able to track it online following the link provided in the email. 

Cost: Add your items to the basket to see the shipping costs and delivery options on the checkout page. Costs vary according to destination country and parcel weight. If there isn’t a shipping option available for your country, please contact us.

International Shipping Discount:  

  • £5 DISCOUNT on shipping cost for orders over £100 (excluding shipping cost)
  • £8 DISCOUNT on shipping cost on orders over £200 (excluding shipping cost)

Orders may sometimes take longer to arrive due to customs checks in the country of destination. This is due to random chance and something we cannot control.

Import Duty for International Orders

Orders dispatched to other countries outside the UK may be liable to Import Duty, Tax or VAT. When ordering from us you agree to pay any such Duties which may be imposed by your country’s government.

If you refuse to pay any Import Duty / Tax / VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government.

IMPORTANT: Import Changes for European orders from 1st July 2021

From July, VAT will be charged on ALL imports to the EU regardless of value. This means the exemption for goods valued up to €22 no longer applies. 

VAT will apply at the rate of the buyer’s country of residence.

 

Delivery Information

Free Shipping and Discounted Shipping Rates

UK:

  • FREE shipping on orders over £50 (Royal Mail 48 Tracked)
  • Free upgrade to Royal Mail 24 for orders over £120

International Shipping Discount:  

  • £5 DISCOUNT on shipping cost on orders over £100
  • £8 DISCOUNT on shipping cost on orders over £200